Privacy Policy

[Last Updated, 23rd June, 2026]

Dr Marcelle Crinean, PhD, CHPC, is the founder, owner and director of Brain Reframe Limited, a UK based company providing coaching, consulting, workshops, therapy, and speaking services, and whose (1) Company Registration No. is 10055221 and (2) Registered Office is 15 Bell Street, Reigate, RH2 7AD, United Kingdom.

Brain Reframe Ltd is the data controller responsible for the personal information collected through this website.

Your privacy is very important to us. Brain Reframe Ltd (‘I’, ‘we’, ‘me’, ‘us’, ‘my’, ‘our’) knows that you care how information about you is used and shared, and we appreciate your trust in us to do that in a careful and sensible manner. This notice describes our privacy policy and forms part of our terms and conditions.

By accepting our terms and conditions or by visiting www.drmarcellecrinean.com (‘the Website’) you are accepting and consenting to the practices described in this Privacy Policy.

Brain Reframe Ltd believes it is important to protect your Personal Data (as defined in the Data Protection Act 2018 and the GDPR). This policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data and outlines certain things we will and will not do. You should read this policy in conjunction with the terms and conditions.

What Information We Collect

This website collects very limited personal information. You may choose to provide information by:

Emailing us directly
Booking a call via Calendly
Connecting with Dr Marcelle Crinean on LinkedIn

If you contact us via the above means, we may collect:

Your name
Email address
Company name (if applicable)
Any information you choose to include in your message

We do not collect any sensitive personal data through this website.

How We Use Your Information

We use your information to:

Respond to enquiries
Arrange discovery calls or meetings
Communicate with you about services you have expressed an interest in
Improve the performance and usability of this website

We will never sell your information to third parties.

Website Analytics

This website uses Google Analytics to help us understand how visitors use the site.

Google Analytics collects information such as:

Pages visited
Time spent on the website
Device type
General geographic location
How visitors arrived at the website

This information is anonymised and used solely to improve the website and visitor experience. You can find out more about how Google uses data here: https://policies.google.com/privacy

Calendly

If you choose to book a call, you will be redirected to Calendly. Calendly collects and processes information in accordance with its own privacy policy. You can read Calendly's privacy policy here: https://calendly.com/privacy

This website contains links to LinkedIn. If you choose to visit LinkedIn or connect with us there, your use of LinkedIn is governed by LinkedIn's own privacy policy. https://www.linkedin.com/legal/privacy-policy

How We Store Your Information

We take reasonable steps to keep your personal information secure and protect it from unauthorised access, loss or misuse. We keep personal information only for as long as necessary to respond to enquiries, provide services, or comply with legal obligations.

Your Rights

Under UK GDPR, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to or restrict how your information is processed
Request a copy of your information in a portable format
Withdraw consent where consent is the legal basis for processing

To exercise any of these rights, please contact us at: info@drmarcellecrinean.com

Complaints

If you have concerns about how your information is handled, please contact us first and we will do our best to resolve the issue. You also have the right to make a complaint to the Information Commissioner's Office (ICO): https://www.ico.org.uk

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the date at the top of this policy will be updated accordingly.